PRICES
All prices listed in the brochure (hereinafter applies to both Print and Online versions) are quoted in Canadian Dollars unless otherwise specified. The pricing in the brochure is current at the time of printing and subject to change thereafter without notice. The prices in this brochure supersede any prices in the previous Royal Scenic Brochure.

REFUNDS
All claims for refunds must be made in writing through the travel agent that purchased the tour. No refund is allowed for unused tour services. All claims for refund must be presented to Royal Scenic within 21 days after cancellation of the tour. No refund or adjustment will be provided for portions unused.

INSURANCE
We strongly recommend all travelers purchase insurance for trip cancellation, hospital, medical, baggage and trip delay due to weather, mechanical problems or schedule change. Insurance must be purchased at time of booking.

DESCRIPTION OF SERVICES
The brochure has been written to provide a complete and accurate description of the product and travel service offered. Occasionally, changes may occur and every effort will be made by Royal Scenic to provide prompt advice to our travel agency partner in advance.

Royal Scenic is not responsible for any loss, damage, injury or inconvenience resulting from different living standards or variations.

TOUR PACKAGE INCLUDES
All packages include return economy airfare, where applicable, accommodation as listed or comparable, sightseeing and meals as specified in the itinerary, all hotel and airport transfers. Taxes and surcharges to hotels are included for the duration of the stay.

Insurance, airport taxes, transportation of excess baggage, laundry, liquor, use of telephone, gratuities for local guides/drivers/tour director visa fees and any item not mentioned as specially are excluded.

TAXES AND SERVICE CHARGES
All travel services are subject to taxes and service charges. The exact taxes and amounts vary by destination, season and package selected. These charges are subject to change.

HOTEL
Rooms are provided as specified and meet the quality standards applied by Royal Scenic. Royal Scenic reserves the right to substitute hotels for a similar category should it become necessary due to circumstances beyond the company’s control.

TRAVEL DOCUMENTS
Royal Scenic advises that all travel documents are the responsibility of the traveler.

LIABILITY
Royal Scenic Holidays Limited of 7100 Woodbine Avenue, Suite 211, Markham Ontario L3R 5J2 (hereinafter referred to as “the company”), makes arrangements with suppliers such as airlines, coach companies, transfer operators, hotel and other independent parties as an agent upon the condition that the company is not liable or responsible for any claims, losses, damages, cost or expenses arising out of personal injury, accidents or death, loss, damage delay, inconvenience, loss of enjoyment, upset, disappointment, distress and frustration, whether physical or mental, resulting from the following:

• The act of omission of any party other than Royal Scenic or its employees;
• Sickness, theft, labour disputes, mechanical breakdown, quarantine, government actions, weather, or any other cause beyond our direct control;
• Your failure to obtain the documentation required for your trip such as passports, visas, and certificates (in which case you will also not be entitled to any refund);
• Your failure to follow instructions including but not limited to airport departure times, baggage handling, and check-in and check-out times;
• Cancellation or change for any reason in the travel services offered, we reserve the right to cancel or change the travel services at our discretion, but we will try to substitute comparable services. If we must completely cancel your reservation. Royal Scenic Holiday ‘s liability will be limited to a refund of all monies paid;
• A full refund, however, will not be honoured in situations where travel must be cancelled by Royal Scenic Holiday for reasons which are beyond its control (force majeure situations: weather, riots, etc.) and where Royal Scenic Holiday contractual obligations with its suppliers does not allow it to obtain reimbursement of the sums paid to the supplier on behalf of the customer.

Ontario Wholesale Registration No. 04578662
BC Wholesale Registration No. 22686
QC Wholesale Registration No.800513

Royal Scenic takes great care in selecting the suppliers of services. The suppliers are independent parties over which we have no direct control. Supplier’s liability may be limited by law, tariffs, or conditions. It is important travelers read and understand the limitations of liability set forth in supplier documentation.

Reservation of the tour package in this brochure confirms you have read, understood and agreed to each and all of the above conditions and limits of responsibility.

Please refer to additional terms and conditions as listed on the individual product pages.

No person, other than an authorized representative of the company by a document in writing, is authorized to vary, add or waive any term or condition in this brochure, including any term or condition set forth in the proceeding provisions.

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